Delivery Options
UK Destinations
We aim to have a free or substantially subsidised P&P option for all UK destinations including Highlands, Islands and Northern Ireland.
Orders under £5.00 in value are shipped by Royal Mail 24 which is another name for Royal Mail standard 1st class post. This is a 1-2 working day service, but it is not guaranteed.
Orders over £5.00 and under 10kg in weight are offered Royal Mail Tracked 48 service. This is a 2-3 working day service but it is not guaranteed.
Orders over £100 and over 10kg are offered a DHL service either free or at a substantially discounted price. Depending upon your location this can be a next working day or a 1-2 working day service.
P&P upgrade options
We aim to offer an upgrade to either Royal Mail Special Delivery or DHL next working day services at cost to all UK destinations and for all packages up to 60kg in weight. Please note that for some UK highlands and islands destinations, UPS can only offer a 2 working day service.
International Destinations
Orders weighing under 2kg
Orders will be sent by Royal Mail Standard International, to most destinations. The cost of this service depends upon the weight of the packed order. Delivery to European destinations is normally 3-10 working days. Delivery to anywhere else in the world is normally within 5-15 working days. These timescales are not guaranteed, and orders may take up to 25 working days to arrive.
Customers in the following destinations will always be charged for International Signed, Tracked or Tracked&Signed due to ongoing issues with delivery to those destinations: Afghanistan, Africa (all countries), Albania, Armenia, Azerbaijan, Bangladesh, Bhutan, Bulgaria, Canada, Croatia, Cyprus, Georgia, Greece, India, Italy, Kazakhstan, Korea (North and South), Kyrgyzstan, Maldives, Malta, Moldova, Mongolia, Nepal, Netherlands, Pakistan, Romania, Sri Lanka, Tajikistan, Turkey, Turkmenistan, USA, Uzbekistan. This list is subject to revision without notice.
Upgrades to Royal Mail International Signed, International Tracked or International Tracked&Signed are offered to most destinations. Not every service is available to every destination and the services offered will be as per Royal Mail's service offering. The cost of these services depends upon the weight of the packed order. A tracking number will be emailed to the customer. This tracking number can be used on Royal Mail and, with the exception of Canada, within the destination country postal service.
Orders weighing over 2kg
For selected European destinations, DHL courier options are available for packages weighing less than 30kg. Delivery timescales can be up to 10 working days. A tracking number will be emailed to the customer.
For some destinations, we are not able to set up an automatic postage price, in these instances, you will not be able to complete your order and you will need to contact us for a shipping quotation.
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