My login/password doesn't work
If you had an account with us prior to 15:30BST on Tuesday 25 October 2016, your account information has been brought into the new website, however, the passwords were not recoverable in the data and this was intentional for security purposes. Therefore, you will need to set up a new password. If you have any problems doing this, please let us know using the 'Contact Us' form and we will generate a temporary password and email it to you.
We are sorry for any inconvenience this may cause.
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